Delivery and Returns
Delivery and Returns
At Magnetique Amor, we aim to ensure a smooth and enjoyable shopping experience. Below you'll find everything you need to know about our delivery process and return policy.
Delivery Information
- Processing time: Orders are processed within 2–3 business days.
- Delivery time: Delivery typically takes 5–7 business days, depending on your location.
- Delivery charges: Shipping costs are calculated at checkout based on your location. UK customers receive free shipping on orders over £30, applied automatically at checkout.
- Tracking: Once your order is dispatched, you’ll receive a tracking number via email.
Returns & Exchanges
Because all of our products are personalised, we are unable to accept returns or exchanges. We encourage you to review your order carefully, including the customisation details, before completing your purchase.
- If you have any concerns about your order, please contact us at hello@magnetiqueamor.co.uk within 14 days of receiving your order.
- Faulty or damaged items: If there is an issue with your personalised product, please reach out to us, and we will do our best to resolve the situation.